Contact Us
Hey there! We're super excited to hear from you and we're here to help with any of your needs or questions. We've got three groovy ways for you to get in touch:
Email:
If you prefer the convenience of email, feel free to drop us a line at the following addresses:
Retail and Services: service@ilandworld.com
Wholesale and Customization: key@ilandworld.com
Email is awesome because it's convenient and there's no time limit. We'll get back to you faster than a cheetah chasing its prey.
Chat With Us:
For a speedy response, we offer a cool chat feature. Just click on the "Chat With Us" icon in the bottom right corner of the page, and you'll be connected with one of our friendly customer service representatives. Now, keep in mind, due to time zones, they might not always be available. But fear not, if they're offline, your message will automatically turn into a digital love note, and we'll get back to you as soon as we're back online.
Phone:
We do have a phone number for those who like the good old-fashioned telephone method. However, fair warning, international call rates can be as high as the Empire State Building! Plus, we don't want any Lost in Translation moments, so bear in mind that the person answering might not be fluent in English. But if you have an urgent matter or feel like practicing your language skills, go ahead and dial this number: 0086-21-64609230.
Snail Mail or Sample Delivery:
If you're feeling adventurous and want to send us a sample or write us a good old-fashioned letter, here's the address you can send it to:
Building 3, Room 102, No. 535 Shennan Road, Minhang District, Shanghai, China. 201108
Oh, and by the way, we absolutely love the idea of having an afternoon tea together at our office. So, if you're ever in the neighborhood, let's make a date!
Our working hours are:
Weekdays
Beijing Time: 8:30 AM - 5:30 PM
(Pacific Time: 4:30 PM - 1:30 AM)
(Greenwich Mean Time: 12:30 PM - 9:30 PM)
We genuinely can't wait to hear from you and provide you with the best service and support. No matter which way you choose to reach out, we'll be here with bells on, ready to assist. Thanks a bunch!