Contact Us

Hey there! We're super excited to hear from you and we're here to help with any of your needs or questions. We've got three ways for you to get in touch:

Email:
If you prefer the convenience of email, feel free to drop us a line at the following addresses:
Retail and Services: service@ilandworld.com
Wholesale and Business: key@ilandworld.com
Marketing and Affiliate: marketing@ilandworld.com
Email is awesome because it's convenient and there's no time limit. 

Chat With Us:
For a speedy response, we offer a cool chat feature. Just click on the "Chat" icon in the bottom right corner of the page, and you'll be connected with one of our friendly customer service representatives. Now, keep in mind, due to time zones, they might not always be available. But fear not, if they're offline, your message will automatically turn into a digital love note, and we'll get back to you as soon as we're back online.

Snail Mail or Sample Delivery:
If you're feeling adventurous and want to send us a sample or write us a good old-fashioned letter, here's the address you can send it to:
Building 3, Room 102, No. 535 Shennan Road, Minhang District, Shanghai, China, 201108

Our working hours are:
Weekdays
Beijing Time: 8:30 AM - 5:30 PM
(Pacific Time: 4:30 PM - 1:30 AM)
(Greenwich Mean Time: 12:30 PM - 9:30 PM)

We genuinely can't wait to hear from you and provide you with the best service and support. No matter which way you choose to reach out, we'll be here with bells on, ready to assist. Thanks a bunch!